TruOps Common Language Services Information Services Training

Course Outline

Topics covered in this training course include:

Service Order, FIDs and USOCs review
Benefits of using Services codes
Define the purpose and benefits of using the Service Order, FIDs and USOCs
Describe Service Order types and understand the language elements contained in a Service Order
The format and structure of the Service Order, FIDs and USOCs
Understanding the fundamentals of codes and records that support ordering, provisioning, billing and maintenance
Application rules
Coding resources
FIDs and USOCs in the eCoder System
Hands-on exercises and activities

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